Elements of a Change Management Plan

Successful change occurs when both the actual change and the impacts of the change to people are managed.  Projects to implement change without a concerted effort to manage the people impacts often fail.

When writing a detailed Change Management Plan, make sure the following elements are covered:



Strategy
  • Objectives
  • Expected Outcomes
  • Methodology
  • Budget

Readiness
  • Questionnaire
  • Impacts
  • Willingness and appetite for change
  • Risks and Opportunities
  • HR

Business Discipline
  • Sponsorship
  • Buy-In 
  • Engagement Plan including Roles & Responsibilities, Change Agents and Coaches, Challenges and Resistance
  • Job and Business Process Change
  • Human Impacts to Individuals
  • Long-term Governance 
  • Performance Measurements 
  • Roles and Responsibilities
  • Timeline and Costs

Execute Change
  • Communication
  • Documentation, Tools & Templates
  • Training & Education

Long-Term Sustainment
  • Metrics and Reporting
  • Satisfaction and Feedback
  • Course Correction
  • On-going Reinforcement
  • Celebration and Thanks

Refer to tips on the Change Management Life Cycle within an overall project and how to Manage Change within a project.  

1 comment:

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