"Happiness and freedom begin with a clear understanding of one principle:
some things are within our control, and some things are not.
It is only after you have faced up to this fundamental rule
and learned to distinguish between what you can and can't control that
inner tranquility and outer effectiveness
become possible."
some things are within our control, and some things are not.
It is only after you have faced up to this fundamental rule
and learned to distinguish between what you can and can't control that
inner tranquility and outer effectiveness
become possible."
-Epictetus as interpreted by Sharon Lebell in her book "A Manual For Living"
A powerful quote as it reinforces the importance of inner tranquility (human factors) while striving to achieve outer effectiveness (results) when managing change, even when change is not desired or is met with resistance.
This blog is dedicated to innovative ways to manage business process changes while honoring the delicate balance of readiness and impact.
click on chart to enlarge
